Shein South Africa Questions and Answers
How can I get my order.
I receive an email saying that my order delivery failure because of incorrect phone number or address no one find at home I must contact local corrie and I don't have their contacts
Who do I contact if they say they failed to deliver but no one arrived to deliver?Did not contact me to say they arrived and did not deliver… thus package still in transit and don’t know who to contact?
Where you helped? I am in the same situation and it's kind of stressing me out. Can you please share the contacts that you used to enquire.
What are custom duties.
I received an email saying I should contact my local customs office or I should pay courier to pay for my custom duties.
I had the same problem I paid long time ago but my order was never shipped at all, I don't how they business works I am impatient I want to know what is going on
How can I get my order.
Hi I've ordered from shein app on November and my delivery was estimated to be delivered between 25-30 December 2021 today it's 27 January 2022 I am impatient and panicking my order is in transit for too long
Well I have the very same issue and I am also impatient, have you at least received an email from them?
How come my order status is classified as unpaid order but i already made payment the day before yesterday.
I made 3 orders the day before yesterday the 2 orders were successful paid out and the third one i paid for it successfully but it appear as unpaid money.... Please help
Hi just wanted to find out if you're problem was solved because I also have the same problem,I paid for the order it kept showing awaiting payment till it eventually got cancelled, I've received no information involving my money
When iam going to receive my order. I placed it on 22 May still now idid not get it.
Idid not receive my order
I want to know when iam going to receive my order its been a long now .I place my order on 22 may...
Does Shein use IMile /Meili in South Africa as Buffalo is always delivering. Regards ,Lynne. Lynne.smit62@***.com
Hey shein company I'm simphiwe from South Africa how can I change my parcel address because I am changing location?
Good morning am in Zimbabwe and want to know if I can order goods in South africa and pay cash. And can my goods be delivered in South africa . Do you also accept mukuru MasterCard
Hi it's Leandre Albertus here. I just wanted to know when my package will be delivered? I already paid for it last month on the 12th at 12:14
Hi, did you get get help regarding this issue? I am in the same situation and it's kind of stressing me out. Who did you contact since I can't find any contact on the email sent.