Contact Shein South Africa Customer Service
Shein South Africa Phone Numbers and Emails
Toll-Free Number:
-
(844) 802-2500
Shein South Africa Emails:
Contact Information
Shein South Africa Website:
Shein South Africa Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
European Economic Area, the UK or Switzerland
ZENITH BUSINESS CO., LIMITED
Unit 3, Lake Farm House Allington Lane,
Fair Oak, Eastleigh, Hampshire,
United Kingdom, SO50 7DD
Guangxing Hongmian Road,
Jinkeng Industrial Zone,
Nancun Town, Panyu District,
Building 2, No. 6, GuangZhou,
GuangDong 511400, CN
8-103, Phase 2 in Nanshan Xili Yungu,
Nanshan District, Shenzhen City,
Guangdong Province,
Guangdong Province 518000, CN
Shein South Africa Customer Service Reviews
Nobody from Shein has called me or emailed me.
I have send numerous emails to numerous email addresses. SHOCKING SERVICE.
My number is +27(0) 832****66
Email info@***.co.za
Hope springs eternal that someone will contact me
They are really rude and told me there's nothing they can do as their investigation shows that no returns were received. They are crooks and milk clients their money.
How Good is Shein South Africa's Customer Service?
Summary of Shein South Africa Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Shein South Africa?
Shipping and Delivery Question:
- “Delivery address that I entered cannot be picked up because it is a developed place that was an informal settlement. I want yo change delivery address to 87 Frikkie de beer one menlyn place Pretoria”
- “My package has still not arrived it's been a month now”
- “Missing items”
Request for Information Question:
- “Confirmation of order and cancelation of the multiplied items that are the same.”
- “Inquiry for an undelivered order”
- “I want to ask them about my order”
Payments and Charges Question:
- “To report a fraudulent purchase”
- “Vat and Duty payment”
- “Duplicate payments”
Refund Question:
- “Refund claim”
- “Refund”
- “Refund enquiry”
Return/ Replace Question:
- “Returns GSHN3F44M001E70”
- “Return not refunded”
- “Returns”
Activation/ Cancellation Question:
- “Want to cancel my shipped order due to lack of tax fund”
- “I want to cancel my order and get refund”
- “Paid my order but it got cancelled”
Product/ Service Question:
- “Order arrival date”
- “I want to buy and reaell”
- “I bought watch it doesn't connect with mi phone”
Account Question:
- “I need then to stop taking money from my account”
- “My phone got stolen and i need to change the number on my account ASAP as i need to pay buffalo”
- “Money was deducted from my account but order canceled.”
Cards Question:
- “Someone is paying with my card”
- “Someone orders using my card”
- “Gift card”
Staff Question:
- “Offering distribution services”
- “Can't pay my staff”
- Courier service giving me problems
Website/ Application Question:
- “Unable to purchase on website”
- “I have the application for shein in my phone, I need to complete the payment by the ID is giving me a problem, I'm staying in sout Africa for 20 years, I have refugee status for 4 year and I'd number but, I'm not able to proceed my payement”
- “I order online and i didnt recieve my parcel”
Employment Question:
- “Part time job online”
- “Want a job”
- “I want to know if I'm I really gonna get paid”
Other Question:
- “Number of items purchesed incorrect”
- “Yes”
- “Delayed pick up”
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